Working as a Service Technician


Being a Service Technician with MAN offers all the professional challenge you want as part of a friendly team. In fact, our people say it’s much more like family. So you can expect to be supported and encouraged to learn new skills in an environment where we pride ourselves on quality and innovation. 

Here, every day is different and offers fresh challenge. And because we’re focused only on delivering for our customers, you’ll be trusted to get on with the job at hand and take pride in your work.

  • About the Team

    Our Service Technicians work in friendly teams across the UK as part of the bigger MAN network. Everyone is supported and enabled to be their best, learning new skills on the job and working with some of the most innovative technology anywhere in the industry.

    From new joiners to experts who have been with us for much longer, our team is made up of a diversity of skills, knowledge and experience. What they all share is a willingness to work as one team to support each other, share knowledge and enable continuous professional development: there is always something new to learn and new goals to achieve.

  • What it’s like to work here

    You’ll find that our workshops are friendly, flexible and fun environments where we’re proud to do the best possible job for our customers. Your team will be happy to answer any questions you have and your manager will support your continued learning throughout your career here.

    What people like most about working here, apart from the prestige of working under the MAN marque, is that hard work is always appreciated and rewarded. Your colleagues will support you just as you support them and everyone is focused on ensuring our customers enjoy an exceptional experience.

  • Typical projects / tasks

    Our workshops are busy places where tasks vary day-by-day and depending on what kinds of vehicles we’re working on.

    Our aim is to minimise customers’ downtime by keeping their vehicles on the road, carrying out efficient, effective routine maintenance. That could include a wide variety of tasks from carrying out basic safety inspections, to stripping an rebuilding and 16 speed gear box or carrying out electrical diagnostic fault-finding. As the technology evolves, so does the opportunity to learn new skills and acquire more knowledge.

  • Our approach to learning

    Depending on your experience, your training will be tailored to help you grow your skills and knowledge. Learning and development here are continuous throughout your career. There are many ways of learning, including on the job training, off site courses, coaching, diplomas, and web based platforms.There is the opportunity to progress through our structured Tech Grading Programme which can help you to take advantage of career opportunities and increase your earning potential.

  • Career pathways

    Most of our Technicians join us as apprentices, building the foundations of a progressive career. After qualification, technicians can move into roles such as a supervisor, workshop manager, branch manager, field support engineer or technical support advisor. The skills and knowledge a technician has are also useful in a range of admin-based roles.

What’s made me proud?

Taking part in Tough Mudder

I am surrounded by a great team who have helped mould me into the employee that I am today.

Amina – Technical Service Advisor, Aftersales & Service

Meet Amina

What’s made me proud?

My daughter achieving a First in her degree

The recent increase in profit for Own Retail.

David – Head of Branches, Aftersales & Service

Meet David

What’s made me proud?

Serving my country

Working for a target driven, solution orientated and inclusive company.

Alan – EPLS Operations Manager, Aftersales & Service

Meet Alan

What’s made me proud?

My two boys

Being promoted to Branch Manager: the recognition for working hard for five years as a workshop controller and being given that opportunity.

Jason – General Manager Aftersales, Aftersales & Service

Meet Jason

What’s made me proud?

The purchase
of my home

Being promoted to Branch Manager.

Linzi – General Manager Aftersales, Aftersales & Service

Meet Linzi

What’s made me proud?

My daughter

Taking my daughter on the 2016 Paralympic parade in Manchester as MAN driver for the athletes.

Jefferson – EPLS Production Manager, Technicians

Meet Jefferson

What’s made me proud?

My girls

I’ve been able to share my development and progression with apprentices and future employees.

Mark – Workshop Controller, Technicians

Meet Mark

What’s made me proud?

The day my daughter was born

Westbury are currently number one out of all dealers in the UK for customer satisfaction.

Richard – Branch Manager, Aftersales & Service

Meet Richard

What’s made me proud?

The birth of
my daughter

Passing the master technician qualification.

James – 4X4 Supervisor, Technicians

Meet James