Working as a Service Technician

JOIN THE FAMILY

Being a Service Technician with MAN offers all the professional challenge you want as part of a friendly team. In fact, our people say it’s much more like family. So you can expect to be supported and encouraged to learn new skills in an environment where we pride ourselves on quality and innovation. 

Here, every day is different and offers fresh challenge. And because we’re focused only on delivering for our customers, you’ll be trusted to get on with the job at hand and take pride in your work.

• About the Team

  Our Service Technicians work in friendly teams across the UK as part of the bigger MAN network. Everyone is supported and enabled to be their best, learning new skills on the job and working with some of the most innovative technology anywhere in the industry.

  From new joiners to experts who have been with us for much longer, our team is made up of a diversity of skills, knowledge and experience. What they all share is a willingness to work as one team to support each other, share knowledge and enable continuous professional development: there is always something new to learn and new goals to achieve.

• What it’s like to work here

  You’ll find that our workshops are friendly, flexible and fun environments where we’re proud to do the best possible job for our customers. Your team will be happy to answer any questions you have and your manager will support your continued learning throughout your career here.

  What people like most about working here, apart from the prestige of working under the MAN marque, is that hard work is always appreciated and rewarded. Your colleagues will support you just as you support them and everyone is focused on ensuring our customers enjoy an exceptional experience.

• Typical projects / tasks

  Our workshops are busy places where tasks vary day-by-day and depending on what kinds of vehicles we’re working on.

  Our aim is to minimise customers’ downtime by keeping their vehicles on the road, carrying out efficient, effective routine maintenance. That could include a wide variety of tasks from carrying out basic safety inspections, to stripping an rebuilding and 16 speed gear box or carrying out electrical diagnostic fault-finding. As the technology evolves, so does the opportunity to learn new skills and acquire more knowledge.

• Our approach to learning

  Depending on your experience, your training will be tailored to help you grow your skills and knowledge. Learning and development here are continuous throughout your career. There are many ways of learning, including on the job training, off site courses, coaching, diplomas, and web based platforms.There is the opportunity to progress through our structured Tech Grading Programme which can help you to take advantage of career opportunities and increase your earning potential.

• Career pathways

  Most of our Technicians join us as apprentices, building the foundations of a progressive career. After qualification, technicians can move into roles such as a supervisor, workshop manager, branch manager, field support engineer or technical support advisor. The skills and knowledge a technician has are also useful in a range of admin-based roles.

• Benefits

  Our MAN Technicians give a lot to our customers, their colleagues and to us. Time and time again, they deliver. Because we’re so proud of their efforts, we’ve put a lot of thought into a deliberate selection of benefits. When you join our Pride as a Technician, you’ll soon see how much we value all you do.  

  Some of these benefits offer peace of mind. Some will save you money. Others improve your wellbeing and help to take care of your future. What they all do, is demonstrate the pride we have for our people. They’re our way of saying thank you for a job well done. 

  The benefits you can experience when you join our Pride as a technician:
  •    Competitive hourly rate 
  •    Contribution pension up to 8% 
  •    Fantastic loan car scheme open to all – a new VAG group car every six months 
  •    Bonus
  •    Up to 25 days holiday with the opportunity to buy up to five more days 
  •    Full sick pay 
  •    Full holiday pay 
  •    Main dealer training and technical support 
  •    Overtime available 
  •    Access to fully subsidised employee assistance programme 
  •    Cycle to work scheme up to £3k 
  •    ISA saving scheme with additional contributions from MAN (subject to T&Cs)
  •    Free money management advice with Neyber with additional contributions from MAN if Loan granted (subject to T&Cs) 
  •    Access to Health Cash Plan 
  •    Technician grading programme to acknowledge skills and development 
  •    Full dealer network opportunities available 
  •    Career development within a worldwide company 
  •    18% Ducati Discount 
  •    Mortgage overpayment with additional contributions from MAN (subject to T&Cs) 
  •    £1000 bonus for successful employee referral (subject to T&Cs)
  •    The chance to win £250 Love to Shop vouchers for each HGV Technician you refer (subject to T&Cs) 

Find out more about our team, why they joined MAN, and what life is like working as a Technician at MAN, by watching the video below.